Who we are

BloomAura (“we”, “us”, “our”) is an online store offering handcrafted jewelry made with natural materials.
Our website address is: https://bloomaura.co.uk

Information We Collect

We collect the following types of information when you browse our site, place an order, or interact with us:

1. Personal Information

When you make a purchase, subscribe, or contact us, we may collect:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely by third-party providers; we do not store card numbers)

2. Automatically Collected Data

When you visit our site, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed and time spent
  • Referring websites
    This information is used to improve website performance and user experience.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Comments & Contact Forms

If you leave a comment or contact us through a form, we collect the data you provide as well as your IP address and browser information to help prevent spam.

Cookies

We use cookies to:

  • Remember your cart
  • Save your preferences
  • Track website usage
  • Improve our services

You can disable cookies in your browser settings, but some features may not function properly.

How We Use Your Information

Your data is used to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website
  • Send marketing emails (only if you subscribe)

We do not sell your personal information to third parties.

Sharing Your Information

We may share your information with trusted third-party service providers, such as:

  • Payment processors (Stripe, PayPal, etc.)
  • Shipping partners
  • Email marketing platforms
  • WooCommerce plugins used to run our store

These partners only receive information necessary to provide their service and must protect your data.

Payment Security

All payments are processed through secure, encrypted gateways.
We never store your credit card details on our servers.

Embedded Content

Our website may include embedded content (e.g., videos, images).
These websites may collect data about you as if you visited them directly.